Terms of Use & Privacy Policy

Datenschutzerklärung

Please understand that due to the wide range of opportunities and risks associated with using the internet, we must define certain general terms and conditions to protect both you and ourselves.

1. Updates to the Terms of Use

Due to ongoing technical and legal developments, we may revise or update these terms of use periodically. Please check the latest version of the terms before using our website. The most recent update was in May 2018.

2. Copyright and Intellectual Property

All content on this website (including text, images, graphics, audio, and video materials) is, unless otherwise stated, the property of delta pronatura GmbH and protected by copyright law. It may only be used for private, non-commercial purposes (e.g., downloads, copies). Any changes, translations, or edits require prior written consent.

Misuse or unauthorized use of any trademarks or logos is strictly prohibited. Any infringement of copyrights or intellectual property rights will result in legal action.

3. Disclaimer

Although all content on this website has been carefully compiled and reviewed, we do not guarantee its accuracy, completeness, or timeliness.

This website provides general information and is not a substitute for medical or professional advice. Always consult a trusted specialist. We assume no liability for actions taken based on the content provided.

Use of this website and data downloads is at your own risk. delta pronatura GmbH is not liable for any damage—especially to user data, hardware, or software—arising from access or use.

We are also not responsible for content on third-party websites linked externally from this site.

Privacy Policy

As the operator of this website, we take the protection of your personal data very seriously. We treat your data confidentially and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the German Telemedia Act (TMG).

1. Collection and Use of Personal Data

In general, our website can be used without entering personal data. If personal data (e.g., name, address, email) is collected, it is done voluntarily and will not be shared without your explicit consent.

The following technical data may be automatically logged when you visit our site:

  • IP address

     
  • Date/time of access

     
  • Operating system

     
  • Browser type

     
  • Screen resolution

     
  • Pages or files accessed

     
  • Transferred data volume

     

This data is used only to establish a secure connection and for IT security purposes. In some cases, pseudonymous usage profiles may be created (see “6. Web Analytics”).

2. Anonymous/Pseudonymous Use

You can browse our website anonymously. Non-personal data may be collected to optimize our services and conduct market analysis. Pseudonymous usage data is never linked to the identity of the user.

We reserve the right to disclose data if required by law or if we suspect fraud, abuse, or legal violations.

3. SSL Encryption

For security reasons and to protect sensitive content, we use SSL encryption. You can recognize an encrypted connection by the “https://” in your browser’s address bar and the lock symbol.

4. Data Sharing

We do not sell or rent your personal data. Your data will only be shared:

  • With service providers (e.g., customer support, order processing, marketing), and only to the extent legally permitted or with your consent.

     
  • With authorities when required by law.

     
  • No data is transferred outside the EU except for services such as Google Analytics (see section 6).

     

5. Cookies

This website uses cookies for session management, usability, and remarketing. You can disable cookies in your browser settings, although doing so may affect functionality.

Google services may use cookies for interest-based advertising. You can deactivate this feature at:
 https://www.google.com/settings/ads

Please also consult Google's own privacy policy before using our site.

6. Web Analytics

This site uses Google Analytics and Google Ads Remarketing. Cookies are used to collect information, which is stored and processed on Google servers in the USA. IP addresses are anonymized using the anonymize_IP plugin.

We have a data processing agreement with Google and comply with strict German data protection regulations.
 You can opt out of Google Analytics tracking via this tool:
 https://tools.google.com/dlpage/gaoptout

More details: https://www.google.com/policies/privacy

7. Data Security and Email Communication

We protect your personal data through technical and organizational measures. However, email communication cannot be fully secured, so we recommend postal mail for confidential information.

By providing your email address, you agree to receive electronic communications from us. We do not share your email with third parties for marketing purposes.

8. Your Rights – Access, Deletion, Correction, and Portability

You have the right to:

  • Access your stored data

     
  • Correct, block, or delete your data

     
  • Withdraw consent at any time

     
  • Request data transfer in a machine-readable format

     

To exercise your rights or for any questions regarding your data, please contact our Data Protection Officer:

Rolf Mentges
 CTM-COM GmbH
 Marienburgstraße 27
 64297 Darmstadt, Germany
 Email: datenschutz@delta-pronatura.de